DISCRIPTION OF THE BUSINESS
Fabulous Jewelers is a sole trader business that is owned and operated by Dania. It. produces and sells jewelry both in bulk and retail.
The main objective of the business is produce goods of unique quality and maintains excellent customer service. There will be four departments within this business, the Human Resource department, the production department, sales department and the complaints department. For the success of the business there will be four production staff, four sales representatives, three customer service representatives, one supervisor and the manager.
The chain of command within the business will be downward, from the manager, supervisor, and then workers, the span of control is a narrow one due to the small nature of the business and communication a formal one.